Watch this video to hear from 9-1-1 Dispatchers who work for County of Santa Clara's Dispatch Operations Center.
Mission Statement
The Santa Clara County 9-1-1 Communications Department exists to protect lives, property and the environment by providing the vital connection between the community and emergency responders.
Core Values - P.R.I.D.E
- People
Through a just culture of shared accountability and ownership where employees are empowered to make the moment. - Responsibility
Through dedication, quality of service, and fiscal integrity become an industry leader in 9-1-1 communications. - Integrity
How we do business is as important as the business we do. - Diversity
We embrace our employees experience and talents to better serve the community. - Excellence
The confident pursuit of the highest quality of service through innovation and creativity.
Vision Statement
To be a model in public safety communications by maintaining the highest level of public confidence while providing service in a manner that fosters excellence, integrity, responsibility, and diversity to remain a trusted and valued member of the Santa Clara County community.
Contact Us
2700 Carol Drive
San Jose, CA 95125
Email: [email protected]